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Terms of Service

Last updated: 2/26/2025

1. Acceptance of Terms

By accessing and using The Ticket Collective platform, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Eligibility

You must be at least 18 years old to use our services. By using the platform, you represent and warrant that you meet this age requirement and have the legal capacity to enter into binding contracts.

3. Account Registration

To use our services, you must create an account with accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

4. Ticket Resale Rules

  • All tickets listed must be legitimate and valid.
  • Sellers must have the legal right to resell tickets.
  • Pricing must comply with local laws and regulations.
  • Speculative ticket listings are prohibited.
  • Sellers must transfer tickets promptly after sale.

5. Prohibited Activities

  • Fraudulent listings or transactions
  • Price manipulation or scalping beyond legal limits
  • Creating multiple accounts for deceptive purposes
  • Harassment or abuse of other users
  • Circumventing platform security measures

6. Fees and Payments

We charge service fees for facilitating transactions. All fees are clearly displayed before purchase completion. Users agree to pay all applicable fees and taxes associated with their transactions.

7. Refunds and Cancellations

Refunds are available in limited circumstances, such as event cancellation or proven ticket invalidity. Specific refund policies will be outlined at the time of purchase.

8. Platform Rules

  • Users must provide accurate listing information
  • Communication between users must remain on-platform
  • Users must respect intellectual property rights
  • No unauthorized commercial solicitation

9. Liability Limitations

We strive to maintain platform security and reliability but cannot guarantee uninterrupted service. We are not liable for losses resulting from user interactions or event-related issues beyond our control.

10. Termination

We reserve the right to suspend or terminate accounts that violate these terms or engage in fraudulent activity. Users may terminate their accounts at any time by contacting support.

11. Changes to Terms

We may modify these terms at any time. Continued use of the platform after changes constitutes acceptance of the modified terms. Users will be notified of significant changes.

12. Contact Information

For questions about these terms, please contact our support team at support@ticketcollective.com